This job description is solely for descriptive purposes and the responsibilities may change.  This job description does snot constitute a contract for employment

Job Description: 

• Responsible for applying standard company, investor, and insurer financial solutions associated with troubled 1-4 family residential (SFR) real estate loans to minimize credit loss to the company, its investors and insurers through use of alternatives to foreclosure.

• Responsible for reviewing financial and property data including appraisals, market analysis and title work to determine qualified workout options available and negotiating terms with customers or third parties.

• Required to meet specific quality and volume requirements for specified activities.

• Essential Functions:

a)  Review residential loans in default in in imminent danger of default to determine the most economically viable alternative to foreclosure based on a complete Workout Financial Application, borrower's ability to pay, and curtailment of credit loss.

b)  Discuss appropriate workout strategy to bring accounts current to investor, or insurer guidelines in compliance with regulatory authorities.

c)  Approve or deny workout within authority and make recommendations to management as required.

d)  Review credit reports, appraisals, broker's price opinion, engineering and Indoor Air Quality reports, title work, or other reports as required.

e)  Complete the workout evaluation and identify collateral issues that impair the company, investor, or insurer security.

f)  Track and update system as appropriate.

g)  Service loans in identified disasters, including deployment of workout strategies to bring the loan current or liquidate the asset in compliance with company, investor, and insurer guidelines.

• Resolve and follow up inquires from borrowers, agents, regulatory authorities, attorneys, and other third parties.

• Build proficiency in all areas of job by attending meetings and training as required and mentor new hires as necessary.

Qualifications:

• High school diploma or equivalent required.  A minimum of 3 years related experience or the equivalent combination of experience and education that demonstrates the ability to perform the essential functions of this position.

• Demonstrated knowledge of the loan service industry in areas of investor, insurer, regulatory, and state servicing requirements; remedies available for specific loan types; and real estate fundamentals.

• Good communication and interpersonal skills.

• Excellent organizational, problem-solving, customer service, and time management skills.

• Bilingual (English and Spanish) considered a plus.

Compensation: 

Commensurate with experience.  Competitive salary and benefit package offered.